UTURN

U Turn
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U Turn
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Make a referral for a Young Person

UTurn welcomes referrals from parents, carers, schools, youth workers, professionals and young people themselves.

Our support is designed to provide safe, structured and supportive opportunities that help young people build confidence, resilience, wellbeing and positive connections.

Please choose the referral option that best matches your situation.

Parent / Carer Referral

For parents or carers who would like to refer a young person for support from UTurn.

Start parent/carer referral

Professional / School Referral

For schools, services, organisations or professionals referring a young person.

Start professional referral

Young Person Self-Referral

For young people who would like to ask UTurn for support themselves.

Start self-referral

Not sure which form to use?

If you are unsure which referral option is right, please contact the UTurn team and we will help guide you.

Who Can Make A Referral?

  • Parents and carers
  • Schools, colleges and education providers
  • Social care professionals
  • Youth services and community organisations
  • Professionals working with young people
  • Young people who want to ask for support themselves

Who We Support

UTurn supports young people aged 9–18, and up to 25 where additional needs apply.

Support may be suitable for young people experiencing:

  • Low confidence or low self-esteem
  • Emotional wellbeing concerns
  • Social isolation
  • Behaviour challenges
  • Risk of exclusion or disengagement from education
  • Family or home difficulties
  • Need for positive activities, mentoring or early-help support

Safeguarding

UTurn is committed to safeguarding and promoting the welfare of children and young people.

  • All staff and volunteers are DBS-checked and safeguarding trained.
  • Please ensure appropriate consent is in place before referring a young person.
  • Referrals are handled in line with our Safeguarding & Child Protection Policy and stored securely.

Urgent concern? UTurn is not an emergency service. If a young person is in immediate danger, call 999.

For safeguarding queries, contact our Designated Safeguarding Lead: safeguarding@uturn4support.co.uk

Referral Pathway

We want the referral process to feel clear and straightforward. Once you choose the right form, please provide as much information as you can so we can understand what support may be suitable.

1

Choose the right form

Select parent/carer, professional/school, or young person self-referral.

2

Tell us what is happening

Share the young person’s needs, strengths, risks and support already in place.

3

We review the referral

The UTurn team will review the referral and may contact you for more information.

4

Next steps

If UTurn is suitable, we will discuss support options. If not, we may signpost elsewhere.

Referral form

Parent / Carer Referral

Please complete this form if you are a parent or carer referring a young person for support from UTurn.

This form helps us understand what is happening, what support may be needed and how best to contact you.

If you have any issues submitting the form, please email:
referrals@uturn4support.co.uk

About You (Parent/Carer)

Your full name
Preferred method of contact
Referral form

Professional / School Referral

Please complete this form if you are referring a young person as a school, professional, service or organisation.

Please provide as much relevant information as possible so we can understand the young person’s needs, risks, strengths and support network.

If you are referring more than one young person, please use the batch referral upload option where appropriate.

Referrer Type

Referral form

Young Person Self-Referral

This form is for young people who would like to ask UTurn for support themselves.

You can tell us what has been happening and what kind of support you feel might help. If you are unsure, you can ask a trusted adult to help you complete the form.

If you are in immediate danger, call 999 or speak to a trusted adult straight away.

About You

Full name

What Happens After I Submit?

  1. We review the referral within 2 working days.
  2. We may contact you for more information.
  3. We will consider whether UTurn is the right support option.
  4. If support can be offered, we will discuss next steps.
  5. If we are unable to offer support, we may signpost to another service.

Please note: spaces are limited and referrals are assessed based on suitability, availability and the level of support needed.

All referrals are handled in line with our Safeguarding & Child Protection Policy.

Not Sure Which Form to Use?

If you are unsure which referral option is right, please contact the UTurn team and we will help guide you.

Contact UTurn Help & Support