GET THE RIGHT SUPPORT
Make a Referral
If a young person may benefit from support from UTurn, you can make a referral using the option that best matches your situation.
Parents, carers, schools, professionals and young people themselves can use the referral routes below.
CHOOSE THE RIGHT ROUTE
Who Is Making the Referral?
Parent / Carer
For parents or carers who would like to ask UTurn for support for a young person.
Professional / School
For schools, services, organisations and professionals referring a young person.
Young Person
For young people who would like to ask UTurn for support themselves.
WHO WE SUPPORT
Could UTurn Be the Right Support?
UTurn provides early-help and low-level support for young people aged 9–18, and up to 25 where additional needs apply.
Support may be suitable where a young person is experiencing:
✓ Low confidence or self-esteem
✓ Emotional wellbeing difficulties
✓ Social isolation or difficulty connecting with others
✓ Behaviour or engagement concerns
✓ Difficulties with education or attendance
✓ Family or home challenges
✓ A need for mentoring, positive activities or early-help support
CLEAR & STRAIGHTFORWARD
What Happens After a Referral?
Complete the form that matches your situation.
The UTurn team reviews the information provided.
We may contact you if we need more information.
If UTurn is suitable, we discuss the most appropriate support.
SAFEGUARDING
Immediate or Urgent Concerns
UTurn is not an emergency service.
If a young person is in immediate danger, call 999.
For safeguarding enquiries relating to UTurn, contact: safeguarding@uturn4support.co.uk
PARENT / CARER REFERRAL
Refer a Young Person for Support
Use the form below if you are a parent or carer and would like to tell us what is happening and what support you feel may help.
Referral form
Parent / Carer Referral
Please complete this form if you are a parent or carer referring a young person for support from UTurn.
This form helps us understand what is happening, what support may be needed and how best to contact you.
If you have any issues submitting the form, please email:
referrals@uturn4support.co.uk
PROFESSIONAL / SCHOOL REFERRAL
Professional Referral
For schools, services, organisations and professionals. Please provide enough information for us to understand the young person’s needs, strengths, risks and existing support.
Referral form
Professional / School Referral
Please complete this form if you are referring a young person as a school, professional, service or organisation.
Please provide as much relevant information as possible so we can understand the young person’s needs, risks, strengths and support network.
If you are referring more than one young person, please use the batch referral upload option where appropriate.
YOUNG PERSON SELF-REFERRAL
Want to Ask UTurn for Support?
You can use the form below to tell us a little about what has been happening and what you feel you might need help with.
You do not need to have all the answers. If you would prefer, you can ask a trusted adult to help you complete the form.
Referral form
Young Person Self-Referral
This form is for young people who would like to ask UTurn for support themselves.
You can tell us what has been happening and what kind of support you feel might help. If you are unsure, you can ask a trusted adult to help you complete the form.
If you are in immediate danger, call 999 or speak to a trusted adult straight away.
NOT SURE WHICH FORM TO USE?
We Can Help You Choose
If you are unsure whether to make a referral, register a young person or use another UTurn service, contact the team and we will point you in the right direction.