OUR VISION • MISSION • VALUES
What UTurn Stands For
Everything we do starts with young people feeling safe, supported, listened to and valued.
Our vision, mission and values guide how we support young people, work with families and professionals, make decisions and continue developing UTurn.
AT THE HEART OF UTURN
What We Want for Young People
We want young people to have somewhere they feel they belong, people they can trust and opportunities that help them recognise their strengths and move forward.
Feel Safe
To feel comfortable being themselves and asking for support when they need it.
Feel Heard
To know their ideas, experiences and opinions are taken seriously.
Feel Valued
To be recognised for who they are, not judged by the difficulties they may face.
Feel Hopeful
To see positive possibilities for their future and believe they can move forward.
OUR VISION
A community where every young person feels safe, valued and hopeful about their future, with the support they need to make positive choices and reach their potential.
OUR MISSION
To provide safe spaces, trusted relationships, mentoring, activities and practical support that help young people build confidence, resilience, wellbeing and positive aspirations.
HOW WE WORK
Our Core Values
Our values influence the way we treat people, make decisions and deliver support across UTurn.
Empowerment
We help young people recognise their strengths, develop confidence and have greater ownership of their choices and future.
Collaboration
We work alongside young people, families, schools, professionals, partners and our community because positive change is stronger when people work together.
Integrity
We aim to be honest, responsible and accountable, maintaining trust and strong professional boundaries in everything we do.
Compassion
We listen without judgement, recognise individual circumstances and respond with kindness, patience and understanding.
Inclusivity
We want people to feel welcome, respected and able to take part, regardless of background or circumstance.
Innovation
We stay open to new ideas, listen to what young people tell us and adapt our approach as needs and opportunities change.
MORE THAN WORDS ON A PAGE
Our Values in Practice
Our values should be visible in the everyday experience of young people and families who come into contact with UTurn.
Young people’s voices and experiences help shape our support and activities.
Positive relationships are built through consistency, respect and reliability.
We look beyond difficulties and help young people recognise what they can do.
Where appropriate, we work alongside families, schools, professionals and community partners.
Support should open doors to positive activities, experiences, learning and progression.
We reflect, listen to feedback and adapt our work when something can be improved.
YOUTH VOICE MATTERS
Built With Young People, Not Just For Them
Young people help us understand what feels welcoming, what support is useful and what opportunities they would like to see.
Through feedback, conversations, activities and our Youth Ambassadors, young people can help influence the way UTurn develops.
Meet Our Youth AmbassadorsPOSITIVE SUPPORT • NO JUDGEMENT
Supporting People as Individuals
There is no single approach that works for every young person.
We aim to understand the individual, build on their strengths and provide the right level of encouragement, support and opportunity without judgement or unnecessary pressure.
SAFE PEOPLE • SAFE SPACES
Our Commitment to Safeguarding
Creating safe and supportive environments is fundamental to UTurn. Safeguarding responsibilities, appropriate professional boundaries and listening to concerns form part of how we put our values into practice.
Safeguarding at UTurnDISCOVER MORE
See Our Values in Action
Find out more about who we are, the work we do and the difference UTurn is working to make.
UNITY • GROWTH • OPPORTUNITY
Empowering Change, One Step at a Time!
Our values are not simply statements on a page. They are the standards we aim to bring into every relationship, activity, project and opportunity across UTurn.