HERE WHEN YOU NEED US
Help & Support
Not sure where to start? UTurn can help you find the right next step for a young person.
Whether you are a young person, parent, carer, school or professional, use the options below to find the support or information you need.
CHOOSE YOUR NEXT STEP
What Are You Looking For?
I Need Support
Make a referral if a young person may benefit from mentoring, early help or targeted support.
Make a ReferralI Want to Join In
Explore activities, Holiday Club, programmes and opportunities currently available through UTurn.
View ActivitiesI Need to Register
Complete a young person registration before they attend UTurn activities or support.
Complete RegistrationSUPPORT BUILT AROUND YOUNG PEOPLE
How UTurn Can Help
Support will look different for every young person and will depend on their needs, circumstances and what is currently available.
Support may include:
✓ 1:1 mentoring and trusted adult support
✓ Safe spaces and positive activities
✓ Confidence and emotional wellbeing support
✓ Group work and targeted programmes
✓ Practical help and life skills
✓ Support with positive routines and next steps
✓ Signposting to other services where appropriate
YOU DON’T NEED TO KNOW THE ANSWER
Not Sure What Support Is Needed?
You do not need to work out which UTurn service or programme is right before contacting us. Tell us what is happening and we can help guide you towards the most appropriate next step.
Contact UTurnASKING FOR SUPPORT
What Happens Next?
Complete the appropriate referral form and tell us what support may be needed.
The UTurn team reviews the information and considers the most suitable next step.
We may contact you for more information or to discuss the support that may be available.
URGENT SAFETY CONCERNS
UTurn Is Not an Emergency Service
If a young person is in immediate danger or there is an emergency, call 999.
For non-emergency UTurn safeguarding concerns, please use the safeguarding information available through UTurn or contact the team.
OTHER SOURCES OF SUPPORT
Helpful Support Services
UTurn may not always be the right service for every situation. These organisations can also provide information, advice and specialist support.
STILL NOT SURE?
Speak to the UTurn Team
If you are unsure whether you need a referral, registration, activity booking or something else, contact us and we will help point you in the right direction.
